top of page

Términos y condiciones

Effective Date: April 08, 2025

Welcome to Lolyspa Wellness Center ("Lolyspa," "we," "us," or "our"). By booking an appointment, purchasing products, or using our services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree, please refrain from using our Services.
 

1. Acceptance of Terms

These Terms govern your use of our Services, including in-person visits, online bookings, and purchases. We may update these Terms at any time, and changes will be posted on our website with an updated effective date. Continued use of our Services after updates constitutes your acceptance of the revised Terms.
 

2. Services

Lolyspa provides wellness and relaxation services, such as massages, spa treatments, and related offerings. All Services are subject to availability and may change without notice. We reserve the right to refuse service to anyone at our discretion.
 

3. Appointments and Cancellations

  • Booking: Appointments can be made online, by phone, or in person. A valid payment method may be required to secure your booking.

  • Cancellations: Please notify us at least [insert time, e.g., 24 hours] in advance if you need to cancel or reschedule. Late cancellations or no-shows may incur a fee of [insert amount or percentage, e.g., 50% of the service cost].

  • Late Arrivals: Arriving late may result in a shortened session without a refund, at our discretion.
     

4. Payment

  • All Services and products must be paid for in full at the time of purchase unless otherwise agreed.

  • Prices are subject to change without notice.

  • We accept [list payment methods, e.g., credit/debit cards, cash]. All sales are final unless stated otherwise.
     

5. Refunds and Returns

  • Services: Refunds are not offered for completed Services unless we fail to deliver as promised due to our error.

  • Products: Unopened, unused products may be returned within 14 days of purchase with a receipt for a refund or exchange, subject to our discretion.
     

6. Conduct

You agree to:

  • Treat our staff and other guests with respect.

  • Follow all safety and hygiene instructions provided by Lolyspa.

  • Refrain from disruptive behavior, including intoxication or harassment.
    We may terminate your session or ban you from our premises for violations, without refund.
     

7. Health and Safety

  • You must inform us of any medical conditions, allergies, or injuries before receiving Services.

  • Participation in Services is at your own risk. We are not liable for adverse reactions due to undisclosed health information.

  • Consult a healthcare professional if you are unsure about the suitability of our Services.
     

8. Liability

Lolyspa is not responsible for:

  • Loss or damage to personal property brought to our premises.

  • Injuries or damages arising from your failure to follow instructions or disclose relevant health information.
    To the fullest extent permitted by law, our liability is limited to the amount paid for the Service in question.
     

9. Intellectual Property

All content, logos, and materials related to Lolyspa are our property or licensed to us. You may not use them without our written permission.
 

10. Privacy

Your personal information is handled in accordance with our Privacy Policy, available on our website or upon request.
 

11. Force Majeure

We are not liable for delays or failure to provide Services due to events beyond our control, such as natural disasters, power outages, or emergencies.
 

12. Governing Law

These Terms are governed by the laws of [insert jurisdiction, e.g., the State of California]. Any disputes will be resolved in the courts of [insert location].


 

bottom of page